Terms and Conditions

Notice
The purchase of products from Rivvo is governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.

These terms and conditions do not affect your statutory rights as a consumer.

Data Protection
Our policy is that we will not pass on any customer details we collect to any third party without your permission.
  

Descriptions
The descriptions and pictures on the website are a guide to the style and look of our products. We try to make them as accurate as possible but cannot be held responsible for minor differences. Please be aware that some products, may have sharp edges, therefore customer must be careful when handling these products.
 
 
Jurisdiction
This Contract shall be construed and governed in all respects by English Law and all disputes arising under or relating to the Contract shall be the subject of the jurisdiction of the Courts in England to which Rivvo and the customer hereby submit.

Liability
To the extent allowed by the law, Rivvo shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances:

• for losses that were not foreseeable to both parties when the contract was made
• for losses that were not caused by any breach on the part of Rivvo or their suppliers

for business losses and/or losses to non consumers.
 
 
Payment
Payment is due before goods are despatched unless a credit account has been authorised by Rivvo in which case payment is due 14 days from date of invoicing. Rivvo reserves the right to withhold supplies and to suspend any further deliveries in the event that payment is overdue. We accept payment from the major credit and debit cards.  
 
Prices
Prices quoted are in pounds sterling and are inclusive of VAT. Prices are subject to alteration by Rivvo without prior notice. Price amendments will only be made prior to contract. Duty and taxes will be charged at the rates prevailing at the time of despatch. Delivery and credit card charges are additional.
 
 
Privacy Policy
We are committed to protecting your privacy.  All information given at the time of ordering to the point of payment is collected by Rivvo. This information is collected lawfully and in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice. The data is used to fulfill your order and for marketing campaigns. We use technology such as cookies to improve our services to customers. We do not pass your information to any third parties without your permission. PayPal our payment provider collects your payment information. We do not send random marketing emails to personal email addresses (spam).
 
 
Quality
All goods are warranted on delivery to the customer to be of the nature, substance and quality invoiced and to conform in all respects with all the appropriate statutory regulations.
 
 
Risk
Risk in the goods passes to the customer upon delivery. All goods should be examined for any obvious loss or damage at the time of delivery and the necessary evidence, including the goods, retained. Rivvo accepts no liability for any loss through short delivery or damage to goods in transit unless the customer notifies us within a reasonable period after receipt of the goods.
 
 
Security
PayPal, our payment provider, uses state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against security risks.
 
 
Statutory Rights
These terms and conditions do not affect your statutory rights as a consumer.
 
 
Time of Order
Orders received by us before 12 noon (GMT) during working days will be normally be dispatched within 48 hours but please allow 7-10 days. Working days are Mondays to Fridays except public holidays.
 
 
Title to Goods
Property and title in the goods shall remain with Rivvo and shall not pass to the customer until such time as Rivvo has received payment in full of all sums due on whatsoever account.
 
 
USA Shipments
Rivvo makes no representation concerning the legal rights of anyone to ship or import stoneware to any state. The customer is solely responsible for shipment of the Stoneware and by placing an order is authorising Rivvo to act on their behalf to engage a common carrier to deliver the order to the selected destination. Identification may be required when the goods are delivered.
 
 
Copyright 2005 Rivvo.

All images on this website may not be used or copied without permission from Rivvo. We use some images from our suppliers after their permission has been given and the copyright remains with them.